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The webmail facility provides a browser based
interface for you to send and receive email from a
mailbox on our servers, ideal for keeping in touch
when you are away from your regular email
client.
Accessing Webmail
Webmail can be accessed at the URL http://webmail.x9internet.co.uk.
You will be prompted for the username and password
of the mailbox you wish to access. The mailbox
username can be retrieved from the mailboxes
page. Enter these details and click the 'Login'
button. Once logged in, click the 'Log Out' link
from the navigation menu to end your webmail
session at any time.
Viewing your Email
Click the 'INBOX' link from the folders list to
view the contents of your mailbox. The date and
time of receipt, sender, message subject and size
are viewable. Click on the sender or subject to
view a message. The various icons allow you to
delete, reply, forward, print and download the
message as required. Hover over each icon for an
indication of its function. You can return to the
inbox by clicking the 'Folder' arrow icon.
Composing & Sending
Email
Click the 'Create Message' link from the navigation
menu to compose a new message. Populate the To, CC
(Carbon Copy), BCC (Blind Carbon Copy), Subject,
and Message fields as required. You may include an
attachment to the email by clicking the
'Attachments' button below the body field. Clicking
'Preview' previews your message in your web browser
window. Clicking 'Send' will deliver the email to
the specified recipient. Clicking 'Save Draft' will
allow you to retain a copy of the message.
Webmail Preferences
Click 'Preferences' from the navigation menu to set
your preferred options for your webmail
account.
The 'Display Full Message Headers' option will
include in the email the internet headers produced
by the sending and receiving mail servers in
delivering this message, and can be useful for
troubleshooting any email issues.
The 'Display HTML Email' option will display
content written in HTML or Rich Text format when
you view the email. Disabling this option results
in any HTML included in an email being displayed as
raw text on screen.
The 'Do not display flowed text formatted mail'
option permits the display of > characters in
previous replies to the same email.
Messages can be sorted by Date, Sender, or Subject,
the preferred option may be selected via the drop
down menu.
The 'Show Oldest Messages First' option reverses
the default setting of your webmail client and
displays oldest messages on the first page, rather
than newest messages.
You may add a default signature to each email sent
using the webmail facility, simply complete the
signature box with your chosen message.
Click the 'Update Preferences' button at the foot
of the page to set your chosen preferences.
Notes On Webmail
Please be aware that as part of our system
maintenance, designed to ensure continuous
provision of high quality service, read messages
more than one month old and unread messages more
than three months old are removed from your
mailbox. If you need to keep messages for a longer
period of time you must download them to your
system using your mail client or the download
facility within the webmail application.
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