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A POP3 mailbox is essentially a password
protected area on our server in which you store
your mail. POP3 mailboxes can be created and
configured using the Mailboxes
page. The number of mailboxes you can create
depends on your hosting plan.
Creating A Mailbox
To create a mailbox click 'Create Mailbox' on the
Mailboxes page. On
the following screen enter the name for the
mailbox, this is the part of the email address
before the @ sign which should be no more than 20
characters long and may consist of lower case
letters, numbers and '.' only. Enter a password to
be used to access this mailbox which should be
between 5 and 20 characters long and may consist of
letters and numbers only. Click 'Create Mailbox' to
create this mailbox on the system.
Changing A Mailbox
Password
To change the password that is used to access a
mailbox, click the 'Change Password' link
corresponding to the mailbox in the listing on the
Mailboxes page.
Enter a new password which should be between 5 and
20 characters long and may consist of letters and
numbers only. Click 'Change Password' to update the
mailbox password.
Deleting A Mailbox
To delete a mailbox, click the 'Delete' link
corresponding to the mailbox in the listing on the
Mailboxes page. You
will be asked to confirm this action before the
mailbox is actually deleted. On confirmation the
mailbox including its contents will be erased from
the system.
Accessing A Mailbox
To collect email from a POP3 account you need to
configure your email program correctly. The
settings you need to configure are as follows.
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Incoming (POP) Server
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pop.x9internet.co.uk
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Outgoing (SMTP) Server
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If you use our dialup
service to connect to the internet,
use:
smtp.x9internet.co.uk
Otherwise use the SMTP mail server of the
Internet Service Provider (ISP) that you
use to connect to the Internet. This
information can usually be found on your
ISP's web site or by contacting their
support department.
If your Internet access provider does not
have an SMTP mail server for you to use,
you can send mail through our SMTP server
shown above provided your mail client
supports SMTP authentication, authenticate
with your mailbox username and
password.
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Username
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The username for a mailbox can be
obtained from the Mailboxes
page
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Password
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The password you specified when
creating the mailbox
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From Address
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This is the address shown in the 'from'
field of messages that you send. You
should specify your new email address at
your domain (i.e. yourname@domain.co.uk)
here in order to present the most
professional image.
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How you configure these settings in your mail
client will vary slightly depending upon which
program you are using. Consult the documentation
for your email software for more information.
In circumstances where you do not have access to
your mail client, you can use our web based email
service at http://webmail.x9internet.co.uk.
Login with your mailbox username and password. See
the webmail
documentation for more information.
Notes On Mailboxes
Please be aware that as part of our system
maintenance procedures, designed to ensure
continuous provision of high quality service, we
may delete read messages that are in excess of 1
month old and unread messages that are in excess of
3 months old from your mailbox.
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