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Each time your site is accessed, the web server
logs information regarding the hit to a file. Data
stored includes the date and time, the files
downloaded, the referring site and information
about the user's computer. We analyse the log file
for your site each day to produce your graphical
statistics.
In circumstances where our graphical
statistics do not fulfil your needs, you may
enable the storage of log files for your account.
The web server will retain log files for the past
14 days enabling you to download them for analysis
using your own software.
Downloading Stored Log
Files
To utilise the log files stored for your account
you must download them from the log
files page in your account control panel. The
name of the log file includes the username of the
account and date the file is for. The file can be
downloaded as a plain text or zip file. Click the
desired download link and follow your browsers on
screen prompts to download the file to your local
computer. You can then import this file into your
preferred log file analysis software by following
the vendors documentation.
Notes On Log Files
Please note that log files are provided for
download to and analysis on your machine. You may
not analyse your log files using scripts running on
our servers due to the load placed on the server
and the detrimental effect on web site performance
caused by such scripts.
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